Disclosure Statement

Important Information About Majestic Financial Group

At Majestic Financial Group Limited, our unwavering commitment is to prioritize the best interests of our clients. We take pride in our ability to provide truly independent and customized advice, which forms the bedrock of our enduring client relationships. This commitment is what sets us apart.

License Information

Majestic Financial Group Limited, under the guidance of David Mandrake (FSP1006191), trading as Majestic Financial Group, holds a license issued by the Financial Markets Authority to provide financial advice.

Nature and Scope of Service

Majestic Financial Group Limited offers comprehensive advisory services to our clients regarding their investments. Our financial advisers provide guidance on various investment instruments, including managed funds, direct equities, bonds, ETFs, listed property trusts, private equity, private credit, on-call cash, and term deposits.

Services We Offer

  • Short-Term Savings

  • Investment Solutions

  • Financial Projections/Retirement Planning

  • Cash Management

  • Cashflow Analysis

  • Debt Management

How We Operate

To ensure our financial advisers consistently prioritize our clients' interests above all else, we adhere to internationally recognized professional advice processes. These processes ensure our recommendations align with our clients’ goals, objectives, and unique circumstances.

Our obligations include:

  • Giving utmost priority to our clients’ interests by taking all necessary steps to prevent any undue influence on our advice.

  • Exercising diligence and skill in providing advice.

  • Meeting high standards of competence, knowledge, and expertise set by the Code of Professional Conduct for Financial Advice Services.

  • Adhering to ethical behaviour, conduct, and client care standards outlined in the Code of Professional Conduct for Financial Advice Services.

This is a summary of our duties; for more information, you can contact us directly or visit the Financial Markets Authority website.

Remuneration (What Do Our Services Cost?)

We establish a fee-for-service for each client engagement before commencing any billable work. The level of engagement required determines ongoing costs, which can take the form of fixed annualized fees, an agreed percentage of the total portfolio value (typically between 0.50% – 2.00% gross p.a.), or invoicing based on 'time in attendance.'

Majestic Financial Group Limited does not accept commissions from investment providers. In some cases, as agreed with the client, we may charge brokerage on direct equity transactions. The cost of preparing a Statement of Advice is determined after an initial conversation and discussed with you prior to commencing any work.

Conflicts of Interest

We are committed to addressing both perceived and real conflicts of interest with the utmost seriousness. We actively avoid, disclose, and manage conflicts to ensure our clients’ interests always take precedence. Our fee structure significantly mitigates financial conflicts.

The primary conflict of interest may arise from referrals made by our non-executive director, who may serve as both trustee and accountant for the referred client. This individual is also a shareholder of Majestic Financial Group Limited and may benefit in the form of dividend payments and shareholder value.

Occasionally, investment managers and other suppliers may provide our staff with items of minor value, such as tickets to sporting events, hampers, or similar gifts.

Complaints Handling and Dispute Resolution

If you are unsatisfied with our financial advice services, you can file a complaint by emailing your adviser at info@majesticfinancialgroup.au or by calling +61404057044. You may also write to us at:

Majestic Financial Group Limited Shop 2, 1 Newspaper Place Maroochydore QLD 4558

Upon receiving your complaint, we will follow our internal complaints process:

  • We will consider your complaint and communicate our intended resolution within 10 working days.

  • If more time is needed to resolve your complaint, we will inform you.

  • We will contact you by phone or email with our proposed resolution. If you remain unsatisfied, you can contact the Australian Financial Complaints Authority for independent dispute resolution.

Your satisfaction and trust are of utmost importance to us. We are dedicated to resolving any issues or concerns efficiently and professionally.